Design Training That Solves Business Problems with Action Mapping Toolkit—Not Just Learning Problems
Many training initiatives begin with a request:
“We need training.”
Unfortunately, very few organisations stop to ask whether training is actually the right solution.
The TrainerCentric™ Action Mapping Toolkit helps you change that conversation.
Inspired by Cathy Moore’s Action Mapping methodology, this toolkit provides practical, editable resources that help you identify business goals, uncover performance barriers, facilitate stakeholder workshops, and design learning experiences focused on observable workplace behaviour rather than information transfer.
Whether you’re designing leadership programmes, customer service training, compliance initiatives, onboarding journeys, or sales enablement solutions, this toolkit helps you move beyond content creation and towards measurable business impact.
Who Is This Toolkit For?
This toolkit is ideal for:
- Instructional Designers
- Corporate Trainers
- Learning & Development Professionals
- Learning Experience Designers (LXDs)
- HR Business Partners
- Performance Consultants
- Organisational Development Professionals
- Freelance Learning Consultants
- Training Managers
- Internal Capability Teams
No prior experience with Action Mapping is required.
What’s Included?
Action Mapping Canvas
A professionally designed one-page planning canvas that guides you through the four stages of Action Mapping—from defining business goals to designing practice activities that support behaviour change.
Stakeholder Interview Question Bank
A comprehensive collection of structured interview questions designed to uncover business objectives, identify observable behaviours, and diagnose performance barriers before training is designed.
Completed Action Mapping Example
A fully worked corporate case study demonstrating how to apply Action Mapping in a real-world customer support environment, making it easier to understand the methodology and adapt it to your own projects.
Performance Barrier Analysis Checklist
Quickly determine whether a performance issue is caused by knowledge gaps, environmental constraints, motivation, leadership, or organisational systems before recommending training.
Collaborative Workshop Board
A ready-to-use Miro and FigJam workshop board for facilitating virtual Action Mapping sessions with stakeholders and subject matter experts.
Editable Templates
All resources are provided in editable formats so you can customise them for your organisation or clients.
Key Benefits
- Facilitate structured Action Mapping workshops with confidence
- Align learning initiatives with measurable business goals
- Identify performance barriers before developing training
- Improve stakeholder conversations using evidence-based questions
- Design learning experiences focused on workplace behaviour
- Reduce unnecessary training development
- Save hours of planning time using ready-to-use templates
- Suitable for in-person and virtual workshops
- Fully editable and reusable across multiple projects
File Formats
- Microsoft PowerPoint (.PPTX)
- Microsoft Word (.DOCX)
- Fillable PDF
- Miro-ready template
- FigJam-ready template
Instant Digital Download
After purchase, you’ll receive immediate access to download all toolkit files.
Start using the templates straight away and adapt them for your organisation, clients, or projects.
Why Choose TrainerCentric?
Unlike generic template bundles, every TrainerCentric toolkit is created by Learning & Development practitioners who understand the realities of corporate learning, stakeholder management, and instructional design.
Our resources are designed to help you spend less time creating documents and more time solving business performance challenges.
Frequently Asked Questions
Are the templates editable?
Yes. All templates are fully editable and can be customised to suit your organisation or clients.
Is this based on Cathy Moore’s Action Mapping methodology?
Yes. The toolkit is inspired by the principles of Action Mapping and provides practical resources to help you apply the methodology effectively in workplace learning projects.
Can I use this toolkit with clients?
Yes. Consultants, freelancers, and internal L&D teams can adapt the templates for multiple projects.
Is this suitable for virtual workshops?
Absolutely. The toolkit includes collaborative templates designed for Miro and FigJam alongside printable resources.
Do I need prior Action Mapping experience?
No. The completed example and structured templates make it suitable for both beginners and experienced instructional designers.
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